Credit balance insurance for individuals
Get insurance to help you pay off your credit card balance in case of death, disability or loss of employment.
Call us to apply for credit balance insurance or to get answers to your questions.
What is credit balance insurance?
Credit balance insurance helps you pay off your Desjardins credit card and related financing in case of death, disability or involuntary loss of employment.
Why get it?
Protect your loved ones
Lighten their financial load by getting insurance that helps pay off your credit card in the event of your death.
Maintain a good credit report
Get help paying down your credit card if you develop a health condition or involuntarily lose your job.
Get support
Get support from healthcare and legal professionals during difficult times.
Coverages offered
Coverage applies to regular transactions and to financing associated with your Desjardins credit card, including your Accord D financing, installment payments, RRSP financing and cash advances by equal installments obtained at your caisse or branch.
Death
We pay 100% of the balance on your last credit card account statement in case of death. This amount includes your regular transactions and your financing.
Maximum payable: $50,000 for all your regular transactions and financing
Disability
Each month, we pay 20% of the balance on the last credit card account statement generated before or on the day you became disabled. We also pay your monthly premium for each covered financing.
Maximum payable: $10,000 per month and $50,000 per disability
Involuntary loss of employment
Each month, we pay 20% of the balance on the last credit card account statement generated before or on your last day of work. We also pay your monthly premium for each covered financing.
Maximum payable: $10,000 per month and $50,000 per loss of employment
Eligibility
To be eligible, you must:
- Be the primary or joint cardholder of a Desjardins credit card. This means your name is on the account and you (along with the joint cardholder, if applicable) are responsible for purchases made on that credit card.
- Be between 18 and 64
We don't ask you any questions about your health. You must be the primary cardholder to apply for the insurance.
Cost
The premium varies based on your credit card balance and related financing. We charge $0.75 (plus the tax on the premium) for each $100 of your balance.
This premium is added to your credit card account every month.
Assistance services
Need help? Call 1-877-477-3033 Phone number for psychological, legal or autonomy assistance. This link opens your phone app. to get telephone assistance services.
Psychological assistance
Benefit from a set number of confidential sessions with a mental health professional to help you during difficult times.
Legal assistance
Discuss with a lawyer or notary to get information on your rights and obligations and see what recourses are available to you in case of legal trouble. These professionals can also help you with liquidating a succession.
Autonomy assistance
Get help with coordinating housekeeping and daily living tasks in case you experience a loss of autonomy.
FAQ
Do I need to take out credit balance insurance to get a Desjardins credit card?
No, you're not required to take out credit balance insurance to get a Desjardins credit card. It's optional.
Who is covered by credit balance insurance?
Credit balance insurance covers the primary and joint cardholder of the Desjardins credit card. Your name must be on the account to be covered.
Does credit balance insurance have restrictions when it comes to pre-existing health conditions?
Yes, there are some restrictions. Credit balance insurance may not cover you if you have a health condition that was present before buying your insurance or getting new financing. It all depends on when the death or disability happens and the transaction dates.
What are the deadlines for making a claim to my credit balance insurance?
The deadline depends on the coverage.
- In case of death, the liquidators must provide the required forms and proof of death as soon as possible.
- In case of disability, you need to send us the forms and any proof required within 1 year of the date your disability begins. If you miss this deadline, we'll only pay benefits for the 12 months before the date we receive your claim.
- For involuntary loss of employment, you need to send us the forms and any proof required plus your employer declaration as soon as possible.
How long do I have to wait to receive my benefit payments?
We start paying benefits after a waiting period. This period varies depending on the coverage and your situation. We must have received all required information and have accepted your claim before paying benefits.
- In case of disability, you must be disabled for more than 30 consecutive days to start receiving payments. For certain types of cancer, there is no waiting period.
- For involuntary loss of employment, you must be unemployed for more than 30 consecutive days to start receiving payments.
How do I cancel my credit balance insurance?
You can cancel your insurance at any time by calling 1-866-733-2001 Phone number for credit balance insurance. This link opens your phone app.. You can also send us, by registered mail, the Notice of Rescission of an Insurance Contract or the End Your Coverage form that you received when you took out your insurance.
Get credit balance insurance
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