Log in
Online services
Online brokerage
Full service brokerage
See other Desjardins sites
You are here: Home > Personal > Caisse Desjardins de Lévis > Newcomers
Newcomers
Thinking about moving to Canada and not sure which financial institution to choose? At Desjardins, we understand your situation. We want to welcome you to the Desjardins family, help you prepare your budget and tell you about the Canadian banking system.
We're here to give you the support you need and make your new life easier.
Caisse Desjardins de Lévis is proud to promote a multicultural society. We offer personalized support for newcomers and have a team of specialists to help you choose the products and services that meet your needs.
Services offered
Opening an account
We want to welcome you to Canada and help you settle in with our offer for newcomers. The welcome offer includes an Everyday account with a free transaction plan and unlimited transactions for 2 years after your account is opened. You'll also have access to free legal assistance during this time. This confidential phone service provides unlimited access to lawyers and notaries for reliable information about your rights and obligations.
Savings-Life Insurance (after account opening)
- Group insurance that provides death or cancer coverage for Desjardins members.
- You just have to answer a few questions to find out if you're eligible.
Credit card application
International transfers
Make secure international money transfers (up to $5,000 per day) online from anywhere and any time.
Foreign currency
The Canadian dollar (CAN$) is used in Canada. We have foreign currencies available upon request.
Car loan
You can finance a car with no credit history.
Mortgage
You can buy a home under certain conditions.
Life and health insurance
Meet with a financial security advisor or life and health insurance representative to assess your needs and get more information about life and health insurance.
Property and casualty insurance
Free auto and home insurance quotes. When you apply for auto insurance, we'll recognize your previous driving experience in your home country.
Useful references and links
Mon projet au Canada avec Desjardins
Stay up to date with our Facebook page (in French only) - External link., where you'll find information and webinars about immigrating to Canada.
Le Tremplin
Le Tremplin - External link. offers services to newcomers and their families to help them settle and integrate in Lévis. The organization welcomes everyone from all backgrounds.
Immigrant Québec
Immigrant Québec - External link. gives newcomers access to innovative tools and practical guides about immigrating and starting their new life in the province.
Reloc Québec
Reloc Québec - External link. is a relocation firm that specializes in helping newcomers get settled in Quebec and Ontario.
Immigration à Quebec
Immigration à Quebec will help you look for work, settle into your new life, settle in and, most importantly, get started in Quebec.
Contact the team dedicated to serving newcomers:
Phone: 418-833-5515
By email
- The fee waiver only applies to the Unlimited plan for a single member folio (individual or joint account).
- Certain conditions and restrictions apply. For more information, call 514-875-4137 - This link will launch your default phone software. or 1-877-435-6098 - This link will launch your default phone software. and mention that you have the Welcome Offer for Newcomers to Canada.
- Credit cards are issued and credit limits are set based on the applicant's credit risk. Contact an advisor to confirm your eligibility for this offer. Some restrictions apply.
- Depending on the card chosen, you have 21 or 25 days from the date the monthly statement is issued to pay the full balance on your account without interest (except on cash advances). The minimum payment due is 5% of the total statement balance. This includes the balance shown on your account statement for the previous period, any interest or monthly instalments that were not paid on the due date for that period, purchases made during that period, and any cash advances from the current statement period, plus the interest charged on those cash advances. This amount will also include any other amounts due under your credit card contract. Here are some examples of applicable interest charges for a standard 30-day billing cycle: If the regular annual interest rate is 19.9% and your average daily outstanding balance is $100, you'll be charged $1.64 in interest. If it's $500, you'll be charged $8.18 in interest, and if it's $1,000, you'll be charged $16.36 in interest. If the regular annual interest rate is 10.9%, and your average daily outstanding balance is $100, you'll be charged $0.90 in interest. If it's $500, you'll be charged $4.48 in interest, and if it's $1,000, you'll be charged $8.96 in interest.