Financial assistance for personal members and clients
Financial assistance for personal members and clients
If today's economy is affecting your ability to make payments, we can help you meet your financial obligations. Get personalized assistance tailored to your needs.
Assess your financial situation with these tips
- Draw up a budget based on your current situation and scale back on non-essential expenses. Use the My budget tool in AccèsD to help you.
- Dip into your savings or emergency fund, if possible.
- Use credit with caution. Avoid taking out cash advances on your credit card.
- Adopt good habits and use the tools at your disposal, such as Manage debt in AccèsD, to reduce your debt ratio and get tips and tricks for your situation.
Get financial assistance
If you're unable to make your payments even after having reviewed your budget and needs, contact us for tailored financial assistance. Certain relief measures, if granted, might impact your credit report.
If you already missed a payment or think you can't make the next one, call your caisse or branch as soon as possible at 1-800-224-7737 (1-800-CAISSES).
For requests concerning credit cards and Accord D financing, call the number on the back of your card.
Advice for better financial wellness
8 truths and misconceptions about debt
How well do you understand debt? Put your knowledge to the test.
Do you have a variable rate mortgage?
The Bank of Canada's key interest rate has increased several times in the past few years, leading you to pay more interest on your mortgage. Even if the Bank of Canada reviews its rate, your current payment amount, which stays the same, may no longer be enough to cover the interest at the present rate or pay down any principal. Any unpaid interest will also accrue additional interest.
For assistance and to discuss your options, talk to your advisor.