AccèsD Affaires and online services
Manage your business accounts online or through our mobile app with AccèsD Affaires.
Features of AccèsD Affaires
AccèsD Affaires is our secure platform where you can manage your business's finances whenever you want from your computer or mobile device.
Quick and easy payments
Advantages of AccèsD Affaires
AccèsD Affaires has several useful features to help you manage your business accounts.
- Delegate tasks to certain employees.
- Add up to 5 primary administrators with full access rights.
- Designate signatories and require 2-signature transaction authorization.
Account services
Cheque images and reconciliation
- Keep track of your cheques online: view the front and back of each cheque as soon as it's processed.
- Use our cheque reconciliation service
2 to verify your accounting records.
To use these services, contact your Desjardins Business centre.
Other useful services
Our mobile app
The Desjardins mobile services app lets you do everyday transactions on AccèsD Affaires on your smartphone or tablet. It's quick, easy and secure.
Download the Desjardins mobile services app
Features exclusive to the app
Save time with these convenient features, available only in the mobile app.
Quick login
Use your fingerprint or facial recognition to identify yourself.
InstaBalance
Check your account balances without logging in.
Mobile cheque deposit
Deposit a cheque just by taking pictures of the front and back.
Mobile payments
Make purchases with Apple Pay or Google Pay using your smartphone or tablet.
Turn on alerts for your accounts
To avoid extra fees and stay on top of your accounts, activate these alerts on your mobile device or computer:
- Insufficient funds
- Sign transactions
See which alerts make sense for you and your business.
Insufficient funds
Get notified when there isn't enough money in your chequing account to cover a pre-authorized or cheque payment.
Sign transactions
Get an alert when a transaction is ready for your signature.
How to activate mobile alerts for AccèsD Affaires
To activate AccèsD Affaires alerts in the mobile app:
- Log in to AccèsD Affaires.
- Select More, then Profile and preferences.
- Go to the Alerts section and enter the required information.
- Choose the alerts you want to receive.
Also make sure that notifications are enabled in your mobile device settings.
Make your accounts more secure
We take the security of your accounts and personal information very seriously. See the different tools available on AccèsD Affaires to protect your accounts.
2-step verification
Add an extra layer of security to your AccèsD Affaires account: after entering your username and password, a single-use security code will be sent to your phone. You'll have to enter the code to log in to your account.
Security key
A security key is another simple 2-step verification method to confirm your identity when logging in. After entering your username and password, insert the key and enter your PIN to access your account.
Security alerts
Get an alert if there's unusual activity in your account, such as a suspicious login or potentially fraudulent transaction.
FAQ
Once you have an account with us, call us or book an appointment to get help registering for AccèsD Affaires.
Montreal area:
514-253-6166 Phone number for customer service in Montreal.
Elsewhere in Canada and the US:
1-888-233-2473 Phone number for customer service in Canada and the United States.
To make a stop payment on AccèsD Affaires:
- Log in to AccèsD Affaires.
- If you're in a web browser, select More options, then Cancel a transaction.
If you're in the mobile app, select More, then Cancel a transaction. - Choose the type of transaction you want to cancel and follow the instructions.
Once a cheque is processed, you can view it on AccèsD Affaires using the cheque image feature:
- Log in to AccèsD Affaires.
- In a web browser, select Search transactions, then Cheque images.
- Choose an account and select Continue.
- Select a period and sort order, then OK.
- Go to Messages to view your cheques.
Saving multiple usernames allows users who share a computer to log in to AccèsD Affaires faster. To use a different username, you have to save it first. You can save up to 6.
- Go to the AccèsD Affaires login page.
- Select Switch usernames.
- Enter a new username in the Username field.
- Select Remember me.
- Add a Nickname (optional).
All saved usernames will appear on the AccèsD Affaires login page.
Here's how to add an organization or service provider to your bill file on AccèsD Affaires:
- Log in to AccèsD Affaires.
- If you're in a web browser, select Payments, then Bill payments and Manage service providers.
If you're in the mobile app, select More, then Manage service providers and Add a service provider. - Search for the service provider you want to pay, enter the reference number (if applicable) and validate.
- In the Manage lists tab, you can save lists of service providers for future payments.
Open a business account
Start your business off on the right foot by opening a dedicated business account. Apply online in a few minutes.