Plan administrator online tools
Make it easier to manage your group benefits plan with our online tools.
Secure site
You can carry out most transactions on our secure site.
For example:
- View plan member profile summaries
- Add new plan members
- Manage absences
- Manage monthly billing
- Get plan management reports and forms
- View your transaction history
IntelliFlex
Our IntelliFlex® solution is designed for groups of 500 or more people. Available through our secure site, it offers a multitude of possibilities for plan administrators and plan members.
For example:
- Lets plan members examine different scenarios before they pick their benefits
- Simplifies coverage changes and other administrative tasks
- Makes it easy to manage re-enrollment campaigns
Why choose IntelliFlex?
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Builds loyalty
Employees get to choose the benefits they need.
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Controls plan costs
Rates are based on usage (modular plan, basic plan with add-ons, or à la carte plan).
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Includes online tools and resources
So your flexible plan is easier to enroll in and manage.
Admin 360°
When you opt for our Admin 360° solution, we take care of managing your plan. It works with all plan types (traditional, flexible or modular), but you must have life, disability, extended healthcare and dental care coverage with us.
Why choose Admin 360°?
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Makes your job easier
Frees up your time so you can focus on building employee skills and recruiting talent.
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Offers employees more flexibility
They can enroll themselves and make changes online.
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Boosts employee satisfaction
One website and one phone number to use for all their group insurance needs.
Transfer of electronic data (TED)
This service helps you save 2 invaluable resources, time and money, which contribute to your company's success.
- Transfer data from your systems to ours
- Automatically update plan member records without having to send us forms or log in to the secure site
Online services for plan members
Plan members have access to a range of online tools they can use to manage their group insurance and access useful information.
Contact us
Customer service
Monday to Friday: 8 AM to 8 PM (Eastern Time)
1-800-463-7843 Phone number for group insurance customer service. This link opens your phone app.