Credit cards
Our credit cards offer a variety of benefits designed to fit your needs and lifestyle. Discover what they are and choose the card that's right for you.
What type of credit card are you looking for?
Select at least 1 filter to see the credit cards that match your preferences.
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Treat yourself with the BONUSDOLLARS Rewards Program
Earn BONUSDOLLARS® by paying for your purchases with an eligible credit card. Then redeem them for meals at a restaurant, trips, financial products, gift cards and more!
Do you often travel to the US or live there part of the year?
You might be interested in the U.S. Visa credit card. You can make US dollar transactions without having to worry about conversion fees.
Manage your credit card account online
Use AccèsD to manage your credit card account anytime, anywhere.
- View your statement
- Pay your credit card bill
- Lock or replace a card
- See your BONUSDOLLARS or cash back balance
- Change the address associated with your account
Download the Desjardins mobile services app
Got a Visa Student, No-Fee Gold or Travel Gold card?
Don't have an account with a Desjardins caisse or credit union?
You need to register for AccèsD before you can manage your credit card account. You can register online Register for AccèsD with a credit card number. or by phone at 1-800-224-7737 Phone number of customer service. This link opens your phone app. (1-800-CAISSES).
Lost or stolen card?
Before calling us, you can log in to AccèsD and use the Lock card feature to temporarily lock your card and prevent fraudulent transactions.
Fraud protection
- Security alerts by text message if we detect unusual activity on your credit card account
- Zero Liability if fraudulent transactions are made with your card
- Desjardins Identity Protection to safeguard your assets and support you if your identity is stolen
FAQ
You can make a payment on your credit card online or on the phone.
On AccèsD
- Log in to AccèsD.
- Under Cards, loans and credit or under Accounts in the Quick access section of the mobile app, select the credit card in question.
- When you log in using a web browser, select Pay card. If you use the app, select Pay.
- Follow the instructions.
By phone
Montreal area:
Elsewhere in Canada and the US:
To activate your card, make a purchase or take out a cash advance at a payment terminal. Use the same personal identification number (PIN) as your old card.
To activate your new card without using a payment terminal (online purchase, contactless payment or preauthorized payment) or if you're using a Desjardins credit card for the first time, call us at 514-397-1580 Phone number of the card services customer service for the Montreal area. This link opens your phone app. or at 1-888-389-7823 Phone number to activate your credit card in Canada or the US. This link opens your phone app..
You can change your address for your credit card account online or by phone.
In a web browser
- Log in to AccèsD.
- In the Contact information section, select Edit under Mailing address.
- Select Review.
- Make sure you've entered your new address correctly, then select Confirm.
In the Desjardins mobile services app
- Sign in via the app.
- At the bottom of the screen, select More.
- Select Profile and preferences, then Contact information.
- Select Edit under Desjardins card services in the Other changes of contact information section.
- Make sure you've entered your new address correctly, then select Confirm.
If you change the address for your credit card account on AccèsD, the address for your account at the caisse or credit union won't be changed. To update the address for your account, go to your caisse or branch, or call us at 1-800-224-7737 This link opens your phone app. (1-800-CAISSES).
By phone
Montreal area:
Elsewhere in Canada and the US:
If you're the sole cardholder, you can apply to increase your limit on AccèsD. If you're not the sole cardholder, you need to contact us by phone to apply for a limit increase.
In a web browser
- Log in to AccèsD.
- Under Cards, loans and credit, select the credit card in question.
- Select Manage card, then Manage limit.
- Follow the instructions.
In the Desjardins mobile services app
- Log in to the Desjardins mobile services app.
- Under Quick access, select Accounts.
- Under Cards, loans and credit, select the credit card in question.
- Select Manage card, then Manage limit.
- Follow the instructions.
By phone
Montreal area:
Elsewhere in Canada and the US:
You can cancel your credit card if you don't want to use it anymore. However, cancelling your credit card doesn't erase:
- The balance due
- Any outstanding payments on an Accord D financing plan
- Any payments left on the pay in installments option
- Transactions authorized before the cancellation
- Pre-authorized payment arrangements (such as memberships or bill payments)
To close your credit card account, call us at 514-397-4415 Phone number of the card services customer service for the Montreal area. This link opens your phone app. or at 1-800-363-3380 Phone number of the card services customer service for Canada and the US. This link opens your phone app.. Keep in mind that you'll have to pay off your balance in full even if you cancel your card.
Disputing a charge is a process that allows you to request a refund on an unauthorized transaction or on one where the terms and conditions established with the merchant weren't fulfilled. Before disputing a charge, make sure it's not a preauthorization at a gas station or a transaction that's authorized but not posted.
Follow these steps to dispute a charge:
- Make a good-faith effort to resolve the issue with the merchant.
- Contact Desjardins customer service to open your file.
- Wait for the dispute settlement.
Learn more about disputing a credit card charge
If you suspect a fraud, contact us immediately at 1-800-224-7737 This link opens your phone app..
Contact us
By phone
Monday to Friday: 7 AM to 9 PM (Eastern Time)
Saturday and Sunday: 8 AM to 6 PM (Eastern Time)