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Interac e-Transfer

Sending and receiving money by text or email is a snap with Interac e-Transfer.

Make an Interac e-Transfer

What's Interac e-Transfer?

It's a simple and secure way to send money1 to an individual or a business by text message or email.2

Sending money via Interac e-Transfer® is free of charge when you have a transaction plan with us.3 Receiving transfers sent this way is always free. They expire 30 days after they're sent.4

It has many possible uses, such as:

  • Collect contributions for a group gift
  • Pay your rent
  • Reimburse a friend for a show ticket

Fast

No more cheques! No more trips to the ATM! The person you're transferring to will receive their money as soon as they accept the transfer.

Secure

Interac e-Transfer users are protected by multiple layers of security, making the service one of the most secure money transfer services in the world.

Conve­nient

All you need to transfer money is a cellphone number or an email address.

Send money with Interac e-Transfer

To send money using Interac e-Transfer on AccèsD, you need to:

    • Have a Desjardins account
    • Be registered for AccèsD and have created an Interac profile
    • Know the email address or cellphone number of the person you want to send money to2

    You can send up to $5,000 per transfer, per 24-hour period. Be careful when sending money: once an Interac e-Transfer is accepted, the transaction can't be reversed.

    Create an Interac profile on AccèsD

    1. Select Transfers, then Interac e-Transfers. Select Create profile.
    2. Enter your email address or cellphone number and choose your language of correspondence. Select OK.
    3. Read the terms of use, then select Confirm.

    Interac e-Transfer how-to

     Step 1

    Choose the recipient

    Log in to AccèsD, select Transfers, then Interac transfers. From the Recipients list, select who you want to make a transfer to or add a new recipient.

     Step 2

    Enter the transfer details

    Indicate the amount. Choose the account you want to send from (Source account) and select OK.

     Step 3

    Confirm and transfer

    Read the terms of use, then confirm the transfer. The recipient will receive a notification.

    Manage transfers and recipients

    Cancel a transfer and retrieve the funds

    You can cancel a transfer as long as it hasn't been accepted by the recipient. A cancellation fee of $3.50 applies.5 Transfers to people signed up for Autodeposit cannot be cancelled.

    1. Select Transfers, then Interac e-Transfers.
    2. Under Manage active e-Transfers, select e-Transfers in progress, then the transfer you want to cancel.
    3. Select Cancel e-Transfer.
    4. Choose the deposit account and select Confirm.

    Manage recipients

    Add a recipient
    1. Select Transfers, then Interac e-Transfers.
    2. Go to the recipient list screen, then select Add recipient. You may be asked to enter a security code to continue.
    3. Enter the name and the email address or cellphone number of the person.
    4. Choose the language of correspondence and select Confirm.
    Edit recipient information
    1. Select Transfers, then Interac e-Transfers.
    2. Select the name of the person in your list of recipients.
    3. Select Edit. You may be asked to enter a security code to continue.
    4. Enter the recipient's new contact information and select Confirm.
    Delete a recipient
    1. Select Transfers, then Interac e-Transfers.
    2. Select the name of the person in your list of recipients.
    3. Select Edit, then Delete recipient.
    4. Select Delete.

    Receive money via Interac e-Transfer

    To receive money via Interac e-Transfer in your account, give the sender one of the following:

    • Your email address
    • Your cellphone number
    • The number of the account where you want the money deposited

    The incoming single transfer maximum is $25,000. When someone uses your account number to send you an Interac e-Transfer, the funds are deposited automatically.

    Accept an Interac e-Transfer by answering a security question

     Step 1

    Keep an eye out for a notifi­cation

    Click the link in the email or text notification you receive. Select the Desjardins logo.

     Step 2

    Log in to AccèsD

    Open an AccèsD session and answer the security question. Select OK.

     Step 3

    Deposit your money

    Choose the deposit account and confirm. Your money will be available in the following minutes.

    Register for Autodeposit

    Autodeposit allows you to deposit money received by Interac e-Transfer into your account without logging in to AccèsD or answering a security question. You simply receive a notification confirming the deposit was made.

    To sign up for Autodeposit, enter the email addresses or phone numbers you wish to provide for your transfers and link them to the account of your choice.

    Funds transferred to you using this contact information will always be automatically deposited into the selected account, without you having to provide the account number.

    When a transfer is sent without a security question (Autodeposit), it's the person sending the funds who's responsible for making sure that the recipient's legal name (which can be found on the e-transfer form) is correct.

    How to register for transfers by Autodeposit

    1. Select Transfers, then Interac e-Transfers.
    2. Enter up to 5 email addresses or cellphone numbers you want to use to receive Autodeposit transfers.
    3. Select the account where you want to deposit the money.
    4. Follow the instructions you receive from Interac on how to confirm your registration and enable the feature within 24 hours.

    Security of the Interac e-Transfer service

    Wondering if Interac e-Transfer is secure? When you use this service, the only things you'll receive by email or text are notifications or deposit instructions. Information about your account is never sent to the deposit recipient.

    To better protect yourself, adopt good habits:

    • Security question: If you use one to make a transfer, make sure the answer is hard to guess, even for someone close to you. Using a security question prevents another person from depositing the funds.
    • Phishing: Beware of text messages and emails that ask for personal information or promise you some kind of compensation.
    Tips for keeping your Interac e-Transfer transactions secure

    FAQ

    Can I increase my Interac e-Transfer limit?

    No, it's not possible to increase the limits for Interac e-Transfer.

    The maximum you can send is $5,000 per transfer, per 24-hour period. You can receive up to $25,000 per transfer.

    I got a text message from the number 100001. Is it legitimate?

    Yes. 100001 is the short code address used to send all Interac e-Transfer text notifications (transfer receipt notifications, reminders, etc.).

    How do I decline an incoming Interac e-Transfer?

    If the transfer was sent with a security question, you can simply ignore it. It will expire in 30 days.

    You can also directly decline a transfer by answering the security question (as if you were going to deposit the money). You'll then have the option to decline the transfer.

    How do I send a reminder to an Interac e-Transfer recipient?

    You can't send an Interac e-Transfer reminder on AccèsD, but Interac sends regular reminders. After 30 days, the transfer expires and you can retrieve the funds from the Manage active e-Transfers section.

    #Voir plus de questions sur les comptes et services
    See more questions about accounts and services

    Other ways to send and receive money

    Transfer funds

    Learn more about transferring funds

    Direct deposit

    Learn more about direct deposit

    Inter­national trans­fers

    Learn more about international transfers
    Interac® andInterac e-Transfer® are registered trademarks of Interac Corp. Used under licence.Transfers must be in Canadian currency.This information is used only to send a transfer notice to the recipient. Recipients must have an account at a participating financial institution and have secure online access to that account.Transaction fees apply if you exceed the number of transactions included in your monthly plan or if you don't have a plan. For more information, see theService fees page.Funds not deposited by recipients less than 30 days after the transfer will be returned to you within 67 days. You can also recover your funds on your own between the 30th and 67th day after the transfer.You'll be charged a cancellation fee if you cancel anInterac e-Transfer® that you've sent. No fees apply if yourInterac e-Transfer® expires or is refused by the recipient.