Accessibility
Website accessibility
Desjardins is committed to ensuring that its website is accessible to the visually disabled, the aging population, people with physical, cognitive or functional limitations, and people with special requirements.
Process
Our ongoing efforts aim to improve the site so that we can provide Desjardins clients with a fully accessible website.
Audits and user tests were done with people with disabilities as well as physical and functional limitations to pinpoint the more pressing areas requiring improved accessibility.
We also ran functional tests using the following screen reader software:
- Job Access with Speech (JAWS) - Current and last 2 versions (e.g., 16, 17, 18)
- Non Visual Desktop Access (NVDA) - Latest version
- VoiceOver with Apple iOS 10.2. - Latest version
Compliance
Markup language is based on W3C programming standards.
Several Web Content Accessibility Guidelines (WCAG) 2.0 were applied when the Desjardins web and mobile sites were developed:
- Navigation and presentation must be clear.
- Links must lead directly to content.
- Headings (titles, H1, H2, etc.) must be used to organize a page.
- Language must be clear and simple.
- Text equivalents and complementary text must provide context.
- Page titles must describe page content.
- Colours must contrast well for better readability.
- Users must be able to stop and pause videos.
- No automatic redirect or refresh of content upon focus or data entry.
- Multiple access points to content (breadcrumb trail, search engine, floating toolbars, site map at bottom of page).
Learn more about Web Content Accessibility Guidelines - External link. This link will open in a new window..
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