Supplier centre
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Strategic procurement
- Procurement at Desjardins
- Our relationship with suppliers
- Ethics and compliance
- From procurement to payment
- Contact us
Our relationship with suppliers
Desjardins builds business relationships with suppliers based on respect and collaboration, and with industry best practices in mind. We make it a priority to apply strict and ethical guidelines to the contract awarding procedure. Our suppliers must understand and share Desjardins's values and sustainable development efforts.
Desjardins uses a strict supplier selection process while maintaining a certain degree of agility with regards to the value of acquisitions and level of risk.
We proceed by invitation with suppliers for very specific needs. Suppliers are then selected on a scale on the basis of factors such as price, quality, innovation and social responsibility. Social responsibility can award suppliers extra points in near-tie situations.
What we mainly look for in suppliers is operational excellence, financial performance and corporate citizenship.
We evaluate suppliers throughout our business relationship with them to promote transparency, engage in negotiations based on facts, redefine the client-supplier relationship and have a tool with which to measure important factors (service quality, time management, etc.). The process allows us to reach a satisfying, win-win relationship.
Supplier evaluation is based on 4 criteria:
Cost
- Total cost of ownership
- Shared risk
- Continuous improvement
Service
- Strength and transparency of business relationship
- Ease of doing business
Agility
- Ability to adapt to a constantly changing environment
Desjardins values
- Cooperation
- Social responsibility
- Sustainable development
Supplier performance is assessed according to the following criteria:
- Quality of goods and services
- Flexibility
- Total cost of ownership
- Continuous improvement
- Shared risk
- Social responsibility and sustainable development
- Commitment to Desjardins values
To submit your company profile and let us know you're interested in developing a business relationship with Desjardins, simply register on our secure portal.
Fill out the registration form - This link will open in a new window.
If you offer products and services in the Claims category, then register by filling out our form based on your business segment.
Save the PDF to your computer or tablet before filling it out, otherwise your information will not be saved.
The database is being used to build a pool of applicants from which Desjardins can select future suppliers.
Note that Desjardins is under no obligation to use your services. We'll contact only the suppliers who, in our opinion, are most likely to meet our requirements when a procurement need arises.