Supplier centre
- Procurement at Desjardins
- Our relationship with suppliers
- Ethics and compliance
- From procurement to payment
- Contact us
From procurement to payment
Procurement and payments are part of a single fluid process that allows us to maximize access to our supplier network and provide greater protection against risk.
When a purchase request is made, the procurement division sends suppliers a purchase order. Suppliers are then responsible for producing an invoice for the entire purchase order including quantity and line description. In addition, the purchase order number must be included on the invoice to facilitate and expedite payment.
The Payments Management Department is responsible for processing payments for all Desjardins components.
Acronyms and legal names of components
Check to see which group the component is in and follow instructions.
Desjardins components - Group 1 | Desjardins components - Group 2 |
---|---|
If you are doing business with one of the following Desjardins components, send your invoice by mail or email to Payments Management Department at the address that corresponds to your location (Montreal or Quebec City). | Invoices to the components listed below must be sent directly by mail or email to the person who placed the order. Get the address from them or refer to the purchase order. |
|
|
1. See exception in Group 2.
With purchase order | |
---|---|
Lévis billing address | Montreal billing address |
By mail Name of Desjardins component Payments Management Department Case postale 1200, succursale Lévis Lévis, Québec G6V 6R8 |
By mail Name of Desjardins component Payments Management Department Case postale 94, succursale Desjardins Montréal, Québec H5B 1B2 |
By email Invoices: Send by email |
Without purchase order | ||
---|---|---|
Invoices must include the requester who placed the order and be mailed or emailed to the address indicated by that person. | ||
Lévis billing address | Montreal billing address | Billing address of requester |
By mail Name of Desjardins component Name of requester Payments Management Department Case postale 1200, succursale Lévis Lévis, Québec G6V 6R8 |
By mail Name of Desjardins component Name of requester Payments Management Department Case postale 94, succursale Desjardins Montréal, Québec H5B 1B2 |
By mail Name of Desjardins component Name of requester Address of requester |
By email Invoices: Send by email |
By email Requester's email |
To avoid unnecessary delays in processing, please make sure the following information appears on your invoice. The standard invoice processing time at Desjardins is 30 days.
Important: Always include the purchase order number on your invoice.
Desjardins information
Invoiced to:
- Name of Desjardins component
- Desjardins billing address
To the attention of:
- First and last name of the person who requested the goods or services (your contact person). For invoices to be approved and processed in a timely manner, the name is very important.
Ship to:
- Desjardins delivery address, if applicable.
Supplier information
- Supplier full legal name and trade name (if different).
- Complete supplier address.
- Unique invoice number1 (25 characters or less).
- Invoice date.
- Taxes applied by tax region.
- Tax registration number(s).
- Supplier contact information (who to contact if there is question about the invoice).
Goods or services information
- Description of goods or services provided.
- Period during which services were provided.
- Freight charges.
1. Invoices without unique invoice numbers and account statements are not acceptable for payment.
Desjardins uses a variety of methods to remit payment to suppliers.
Preferred payment options:
- Direct deposit.
Fill out the Direct Deposit Payment Form (PDF, 170 KB) - This link will open in a new window . - Purchasing card.
- Corporate card.
- Funds transfers for payments in foreign currencies (include banking information on the invoice).
Desjardins has put in place a policy to reimburse Desjardins employees equitably and on the basis of the lowest price for expenses incurred in the course of their work.
For Desjardins to reimburse companies for travel expenses incurred by consultants, they must, according to the policy:
- get approval from their Desjardins manager
- submit an invoice to the Payments Management Department along with:
- a completed consultant expense report (Excel, 68 KB) - This link will open in a new window.
- receipts to account for travel, meals and lodging