If your caisse is merged with another caisse, you'll receive a letter explaining the changes to come a few weeks ahead of time.
Your caisse will provide you with all the information you need, including your new account number. Usually, the caisse adds a number between 100,000 and 900,000 to your existing account number. If, for example, your account number was 12345 before the
merger and the caisse decided to add 100,000 to your new number, your new account (folio) number would become 112345.
It's important to note that you will no longer have access to statements of account for your previous account on AccèsD. It will be as if you were a member of a new caisse.
To find out more, contact
a caisse.