Updated on May 25, 2023
Desjardins Group's
Privacy Policy
Protecting your personal information and privacy is important to us. Read our Privacy Policy to learn why we collect your personal information, how we handle it and how we protect it.
We've updated our Privacy Policy. We need your consent to process your personal information. We'll be asking for it in various ways, such as on AccèsD, at the caisse, by mail or by phone, or when you access our products and services.
Pour lire et accepter la Politique en français, modifiez la langue de votre navigateur (dans le haut de l’écran, en sélectionnant « Français ») ou de votre application (en sélectionnant « Français » dans la section « Langue » des paramètres de l’application).
To read and accept the Policy in French, change the language in your browser by selecting French at the top of the screen, or in the app by selecting French in the Language section of the app settings.
Privacy Policy
At Desjardins Group, a cooperative financial group, your privacy is invaluable. That's why we take the protection and confidentiality of personal information you entrust us with very seriously.
Whether to serve you every day and provide you with products and services or meet our legal obligations, we need to collect, use and disclose certain personal information.
The information we collect is used to identify you, assess your eligibility for requested products and services, offer products and services that meet your expectations, help you take advantage of the benefits of being a Desjardins member or client and manage the risks associated with our activities. We also use your information to comply with our legal obligations, which include the prevention of cyber threats, fraud and other financial crimes.
If you wish, you can allow us to use your information for other purposes, such as providing you with personalized offers and recommendations or inviting you to consultations to better understand your needs and expectations.
It's our responsibility to ensure that all information collected is handled securely. This is the basis of our Privacy Policy (the "Policy") and how we apply it. The Privacy Policy explains why we collect your personal information, how we handle it and how we protect it.
Our Policy is based on 4 key principles
- Your consent to the collection, use and disclosure of your personal information by Desjardins Group
- Our commitment to collect only necessary personal information
- Our responsibility to protect the security and confidentiality of your personal information
- Our transparency regarding our practices and obligations in this regard